Shopping FAQs
Are your products authentic?
Yes. All products sold by SESORSTUDIO are 100% genuine and sourced directly from authorized manufacturers, pharmacies, or official distributors in Germany. We never sell counterfeit, expired, or repackaged products.
Where are your products shipped from?
All orders are shipped directly from our warehouse in Germany.
Which countries do you ship to?
We ship worldwide from Germany.
Our products are delivered to customers across Europe, the United States, Canada, Australia, New Zealand, the United Kingdom, Singapore, Malaysia, Saudi Arabia, the United Arab Emirates, Hong Kong, Taiwan, and many other countries and regions.
If you're unsure whether we ship to your location, please contact our customer support before placing your order.
Which courier do you use?
We primarily ship orders withDHLandDeutsche Post, depending on the destination, package size, and shipping service selected. All shipments include tracking whenever available, and you will receive a shipping confirmation email once your order has been dispatched.
Do you offer free shipping?
Yes. We offer FREE worldwide shipping on all orders.
There are no additional shipping charges at checkout. Your order will be carefully packed and shipped directly from Germany at no extra cost.
Please note that while shipping is free, customs duties, import taxes, or other fees imposed by the destination country (if applicable) are the responsibility of the customer.